Somansa Privacy-i EDR/Antivirus

Compatibility Guidance Document

 

Overview

This document provides technical compatibility information for Somansa Privacy-i EDR.

It outlines supported operating systems, hardware requirements, unsupported environments, known limitations, and recommendations for testing compatibility.

The goal is to ensure smooth deployment and stable operation in enterprise environments.

 

Supported Platforms and System Requirements

– Supported Operating Systems: Windows 10 (Pro and Enterprise editions) and Windows 11 (all editions). Both desktop and laptop environments are supported.

– Processor: x86_64 (64-bit) Intel or AMD CPU.

– Memory: Minimum 4 GB RAM, recommended 8 GB.

– Disk Space: ~500 MB for installation, 1–2 GB free recommended.

– Network: Stable connection to the management server or the internet for updates.

– Privileges: Requires administrator rights for installation.

 

Unsupported Platforms and Known Limitations

– macOS, Linux, and mobile operating systems (iOS/Android) are not supported.

– Windows Server editions are not officially supported for endpoint agents.

– ARM-based Windows devices are not supported (x64 only).

– Running multiple real-time antivirus/EDR solutions in parallel is discouraged.

– Non-persistent VDI environments may require special deployment procedures.

– Some features (e.g., ransomware rollback) require Windows Shadow Copy to be enabled.

 

Testing and Validation of Compatibility

Before large-scale deployment, pilot testing is recommended:

1. Deploy agents to a representative set of test systems (Windows 10 and 11).

2. Verify baseline performance and compatibility with business applications.

3. Test detection using safe simulations (e.g., EICAR test file).

4. Validate update and communication with the management console.

5. Monitor stability and resolve conflicts during the pilot phase.

6. Document all findings for future reference.

 

Deployment Recommendations

– Roll out agents in phases (pilot group → department-wide → full rollout).

– Remove or disable other AV/EDR solutions before deployment to avoid conflicts.

– Keep Privacy-i EDR agents and threat databases updated regularly.

– Monitor system performance post-deployment and tune policies as needed.

– Maintain fallback plans, including rollback procedures, in case of compatibility issues.

 

Conclusion

Somansa Privacy-i EDR is optimized for Windows 10/11 environments, delivering strong endpoint detection and response capabilities.

By following this compatibility guidance and conducting thorough validation testing,

enterprises can ensure a smooth deployment with minimal risk of compatibility issues.

Unsupported platforms should use alternative solutions until expanded support becomes available.